We pride ourselves on our professional approach and exceptional service.
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Excellent and responsive customer service.
Very professional and knowledgeable agency. My house sold within a week of changing agents. Excellent customer support throughout process with regular updates.
I would always use the company for selling or buying
Very quick very organised set up
They helped us a lot in what was a stressful time, would recommend them.
Professional and informative from start to finish
Friendly, helpful and efficient service
Very friendly and helpful whenever I have called with a query. Always forward the rent promptly. Very quick at finding tenants
Very good service more agency like that !!!!
just so nice and helpfull got me my new home and thank you to all the staff
all i can say is thank you the property center staff so nice and got me my new home thank you lots
Efficient but thorough, very friendly and helpful, strong communication and very reasonably fees.
AN EXCELLENT LETTING AGENCY WHO MAKES YOU FEEL VALUED!
The service I received from The Property Centre was excellent. While I am living abroad and renting my house out in Cheltenham, I needed a letting agency who was reliable and efficient. They were very thorough when selecting the correct tenants and kept me informed all the way. Unfortunately I had a dishwasher fire at the property and that ended my tenancy and The Property Centre showed empathy and offered to make life easier to recommend contractors when the house was being updated if I needed them. Gillian at head office was very patient and efficient in answering my emails as it was a very stressful time and with not living in the same country she dealt with things calmly and professionally. I am pleased also with the team in Cheltenham Branch as when I cam over from Ireland I had to go into the branch and received my keys and they were efficient and friendly. The team in Cheltenham were easy to deal with either face to face or by email and always came back to me quickly. I would recommend The Property Centre to anyone who would consider renting out their property.
Whilst I received feedback after every house viewing, I did not then receive any more follow ups eg. someone viewed my house who said it was the first property they had seen. I then received no more information from them where I would of thought they could of been contacted again to see what position they were in
Selling was great but care once sold could have been better
Great service for selling , but after care team were not as good once with passing information on correctly
Very helpful. Lots of people viewed the property . Kept us informed of progress. Thank you. Successful sale
Matt was superb
Efficient, professional service. Thank you.
excellence service and quick response to request.
They were very friendly and helpful particularly James and Danielle
Friendly, helpful and efficient
Very friendly and helpful. Their fees were competitive in the local market. I liked the way they presented the house online, with a high standard of photography. They handled all viewings for me, giving me as much notice as possible. After I accepted an offer they kept in touch weekly with updates. They were very efficient and reliable throughout the process. I did deal with several different people and would have preferred one main contact. Their suggested sale price was in the middle of figures given by the different agents I approached initially. After almost 3 weeks they were keen I accepted an offer 5% below this. On reflection I am happy with the price, but did feel a bit rushed during the negotiation window. More discussion of reasonable expectations as time went on would have been welcome.
Friendly and sold us quickly
Very friendly staff. Arranged plenty of viewings and sold us in just over a week. Excellent and recommended
First class Service from beginning to end. Kept informed throughout the Sale process
Amazing. Great service through. Couldn't ask for more care and dedication.
Above and beyond
Truly excellent service to us as a buyer. Although their purpose is to sell the property on behalf of the client we were always treated with the upmost respect. Nothing was never to much trouble and our questions were always answered in a friendly and professional way. Initially we found this property, fell in love with it but we weren't in a position to put in an offer as we had not sold our own. We lost it as it was sold a few weeks later. A couple of months later the sale fell through but we had sold our own. Enter the Property Centre at Churchdown - they informed us of the situation immediately and hey presto, here we are in our dream home. So a big thank you to Lucy, Emily, Poppy, Kim and the rest of the team at the Churchdown office. The service my wife and I received was above and beyond the call of duty. We would certainly recommend the Property Centre to friends and family.
Professional approach when re letting to new tenants
One week after signing the contract I gave them back the Inventory and they did not call me back as they said.