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Exceptional customer service
Fantastic work from the Property Centres’ Team! Friendly, polite and professional. My application has been processed really quickly and I got to choose the date when to start renting as well as the time to get to the office and sign the contract. Excellent customer service.
Excellent proffesional service
Scott and Barney in particular were very helpful and supportive. I had had an unfortunate experience with a previous company so felt very unsure about Estate Agents. However, I found the atmosphere very friendly and open whilst retaining appropriate boundaries to make the sales, and buying experience as good as it can be. I found the property Centre very professional and kept me informed along the way of any developments. I appreciate very much Scott's in put in selling and negotiating the price on my property and felt he had my best interests in mind. I would definitely recommend them to any family or friends.
The property centre were amazing, they dealt with everything. Liaising with the solicitors and keeping everything moving. We didn't have to worry. I would definitely recommend them.
Excellent service from start to finish!
From my first phone call to the Churchdown office to the paperwork and viewings, the Property Centre went above and beyond my expectations. I was selling a house from 200 miles away and they made it such an easy experience! They were always friendly, positive and professional. They were exceptionally honest and their feedback was really appreciated as we hadn’t stepped foot in the property for 8 1/2 years and had no idea of the market in the area. Very pleased and would recommend them to anyone. 5 stars well deserved.
Excellent service with great advice given. Kept informed every step of the way and never felt pushed in to anything or intimidated. Would definitely recommend.
Property Centre takes the stress out of moving.
Barney of The Property Centre is an excellent people person. If he says he will do something then you know he will do it. I think the service I have received has been first class. I have never received such good service from any other agents in the past. I would always use Property Centre and recommend them.
Mike and his team ( including mortgage advisor Adam) supported us with our house sale and purchases. Would not hesitate to recommend them for their support through a complicated purchase and sale ( eventually a buy to let).Our definite first port of call for any future purchases or sales.
Informative with updates on the buying process. Talked through the difficult steps and very helpful at points. Process happened fairly quickly.
Top service all round.
Barney was excellent, worked really hard to ensure smooth sale of my property. Pro-active in chasing and keeping me informed, he is also level headed and has a sensible approach to the whole process, answering all the (numpty) questions I threw at him. Would highly recommend. When I had to deal with other people in the Cheltenham office they were also very enthusiastic and equally helpful. Feels like we have been on a very long journey together!
Barney and Scott, fantastic customer service.
Being first time buyers the whole process was very daunting to us, we were unsure how the process was meant to go and what needed to be done etc. At the beginning we were told by numerous friends and family that our solicitors would be the ones to keep us in the loop but actually it was Barney and Scott at the Property Centre that kept us completely informed. Although everything felt very slow at the start, it was when Barney recommended we direct all communication through him that everything changed. Of course there were times where we felt in the dark, but we soon realised with us being in a chain and having all of our stuff ready to go that we were going to have to sit patiently and bide our time. Barney and Scott were, and still are fantastic. They would answer every query quickly, no question I ever asked was silly and they would ring me regularly with updates. We had our offer accepted in the middle of September 2017 and moved into our house on the 19th January '18. I still ring Barney with a few queries now and then which he is always happy to help with. I would highly recommend any of our friends to go through the Property Centre and would like to say a huge thank you to the guys there for making the whole experience as smooth as possible.
The Property Centre have provided me with an excellent service on several occasions and I would not hesitate to recommend them. They are speedy, efficient and overly concerned to provide full customer service. A very satisfied customer!
Excellent personal service
The team in Cheltenham were excellent and far and away the best available in the area
The Property Centre not only sold my property but sent me details of new properties they thought were suitable for my downsizing requirements so I bought my new home through them too. A long, stressful drawn out process was handled with expertise and excellent communications throughout. Highly recommended.
Both Barney and Scott at Property Centre were very professional in their service to us in purchasing a property through them. They kept in touch with us every step of the way and were very accommodating. Every request was followed up.Friendly and professional agents
Cannot sing the praises of The Property Centre Enough!
Having had my property on the market for a number of months with another agent, being encouraged to drop the price periodically to increase interest, being informed that there were a number of issues preventing a sale of my property, I decided to take it off the market for a short period. A number of people suggested The Property Centre and how proactive the team were, so I went ahead and instructed them. I was immediately struck by the number of viewings that were being booked within 24 hours (in excess of 16!) and just before the property went 'live', I sold it and at roughly £16,000 more than the previous agent had tried to persuade me to accept. I cannot sing the praises of the team at the Property Centre enough. I have always been of the mind that actions speak louder than words and everyone worked so hard in a very short period of time to achieve a sale for me. All agents will tell you they will have no problem selling your house, how much in demand it is, how they will get an over-inflated price, because they want your business. What matters is whether they can achieve. The Property Centre never gave me any false promises, they just got on with it. My only regret is that I didn't go to them earlier. Thank you to all of you for your professional, honest and diligent service. You deserve more than 5 stars!
Excellent communication Worked hard to sell our house and helped us to find the ideal family home. Really made us feel that they were doing everything they could in our best interest. Mortgage adviser attached also excellent. Have recommended to family and friends, who have now also sold through them and re-mortgaged with the in-house mortgage adviser
Everything about my experience with The Property Centre was excellent. I would like to say a special thank you to James Mulrain and the rest of the Sales Progression team who were always available to help and gave punctual and worthwhile reviews throughout. Well done.
Purchase handled professionally and efficiently. Very happy with the service provided.
Very good service
generally very good, did not get 5 * because of errors in initial marketing info I would recommend this service to anyone
Found The Property Centre staff efficient, attentive to our requests and gave very good service. I would recommend them to others looking to sell/purchase a property.
Excellent, Genuine Service, Competitive Rates,
I received excellent service from the outset with the Property Centre, Cheltenham. Barney Jackson provided me with a portfolio of properties in the area which had recently sold, and the price. He asked if I was in a hurry to sell, and because I wasn't we decided to go for a slightly higher price. He was quick to take the photographs, but emphasised that there was no hurry, and he could come back another time. It was a lovely sunny day, so a good day for the photographs, so I instructed him to go ahead. All the way through I dealt mostly with Barney, so I can't really comment on the Property Centre as a whole, but when I did speak to anyone else they were helpful and always passed messages to Barney if I requested. From the day I put the property on the market, til the day we completed, Barney gave over and above what one would normally expect of a sales consultant. He kept me regularly well informed, I rarely needed to phone him because he was constantly in touch with me every step of the way. He is an excellent negotiator and when things became a bit complicated along the chain, he was totally dedicated to ensuring everything went through as smoothly as possible. I found him to be genuine, honest and therefore I had confidence and trusted what he told me. Property Centre offer extremely competitive rates and I would definitely recommend anyone to sell their house through them. Prior and during dealing with Property Centre at Cheltenham, I had contacted Property Centre at Longlevens as I was considering buying in that area, and there I found Millie Walker to be very, very helpful, she did a leaflet drop for me, and she was very helpful with info about the area, very friendly and again I felt she was totally genuine. I dealt with various other people at Property Centre Longlevens who conducted viewings and they were very good aswell.
Excellent. Made the whole selling experience very easy. Staff very pleasant to deal with.
Excellent, Friendly, Efficient Team, that will not disappoint you.
The whole team are extremely professional and friendly. Barney is who dealt with our sale mostly, but as protocol a number of the team came over to our property for a visit to get to know us as the vendors and to get a better description and knowledge of the property they were going to sell. They sold our property in under 2 weeks and always kept us up to date with the latest information, without overloading. They are all extremely reliable and will always ask for your permission before booking in a possible buyer to view your property. The team has an excellent understanding of the area they cover. [For ourselves it was Cheltenham]. The photographs that were taken of our property were excellent and the brochure, constructed utilising these photos presented our property perfectly. The Property Centre uses the best of the latest forms of displaying your property and anyone choosing to use them in the future, will not be disappointed.