Tenant Fees & Charges

Following the introduction of the Tenant Fee Ban on 1 June 2019, most fees previously paid by tenants have now been waived. However, some charges remain and are outlined below.

Holding deposit

Maximum of one week’s rent and only one payment taken per property under application. This is returned once the application is successful. If the applicant pulls out of the application and if the landlord or agent suffers a financial loss as a result, this deposit could be withheld.

Security deposit

Maximum of five weeks’ worth of rent for properties with an annual rent below £50,000. This rises to 6 weeks’ rent for tenancies with an annual rent above £50,000.


Any missed rent payments will still need to be paid for by the tenant.

Loss of keys

A reasonable charge will be payable to cover the cost of they key cutting/lock change.

Changes to the Tenancy Agreement

Tenants can be liable for any reasonable charges up to £50.

Early termination of contract

The tenant may be liable for a proportion of the set-up fees if their landlord suffers a financial loss as a result of the early termination.

Damage to rental property

Reasonable costs for any damage can still be claimed through the security deposit at the end of a tenancy.

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